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Applications Analyst

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Posting Information

Position Information

Position Type Permanent Staff (SHRA)
Is this an internal only recruitment? No
Position Title Applications Analyst - Advanced
Working Title Applications Analyst
Position Number 00033645
Vacancy ID P006635
Budgeted Hiring Range $75,000 - $95,000
Pay Band Information

For more information on the pay band for this branch and role, please click here .

Salary Grade Equivalent 78
Full-time/Part-time Permanent/Time-Limited Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week 40
Work Schedule

M-F, 8 am – 5 pm

Department Name and Number ITS - EA-Connect Carolina-603000
Date First Posted 02/13/2017
Closing Date 03/24/2017
Position Location Chapel Hill, NC
Position Posting Category Information Technology

Position Summary Information

Department Description

ITS Enterprise Applications develops and implements software solutions for University enterprises, schools and divisions. The team supports Student Administration, Human Resources, Payroll and Finance components of ConnectCarolina; Enterprise Reporting and Departmental Systems (including InfoPorte); and systems specific to University units such as The Friday Center and Energy Services.

Equal Opportunity Employer

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

Position Description

ITS-Enterprise Applications, University Services is seeking an experienced Application Analyst to analyze, develop and maintain software applications in support of Finance and Administration to include Service Center of Excellence, Campus Enterprises, Finance Purchasing (Pcard) and Travel offices.
The position responsibilities include:

  • Analyze, design, develop, test and support business applications.

  • Effectively and efficiently respond to software issues as reported by customers and proactively evaluate software/logs/notifications to uncover issues/make improvements as appropriate.

  • Work with supervisor and customers to understand issues/new requirements and translate requirements into technical solutions.

  • Document technical solutions in specifications or ticket work logs, as appropriate.

  • Work with vendors to resolve software issues and configure software.

  • Develop and support interfaces to vendor and internal applications.

  • Document information on the functionality/configuration of software applications, interfaces, batch processes, etc. and keep the information up to date.

  • Assist team members with tasks and skills/knowledge transfer activities as requested.

  • Understand and carry out the SDLC, Security, and other policies of ITS.

  • Keep supervisor informed of status, issues, etc.

Minimum Education and Experience Requirements

Bachelor’s degree in Computer Science, Computer Information Systems, Computer Engineering, math, or Engineering or related technical degree from an appropriately accredited institution; or
- Bachelor’s degree and some computer coursework from an appropriately accredited institution and one year of experience in business application consulting or development; or
- Associate’s degree in Computer Programming and one year of experience in application consulting or development; or an equivalent combination of education and experience.
- Journey level requires an additional one year of experience.
- Advanced level requires an additional two years of experience.

Essential Skills, Knowledge and Abilities
  • Demonstrated experience in the analysis, design, development, testing and support of business applications.
  • Knowledge and experience in SQL development on Oracle databases.
  • Knowledge and experience in J2EE application development with one or more of the following Application servers (Glassfish, JBoss, Weblogic or Websphere).
  • Knowledge and experience with Source Control systems such as: Subversion or GIT.
  • Experience translating customer requirements into technical specifications.
  • Strong written and verbal communication skills. Willing and able to document applications/processes.
  • Excellent customer service skills and attitude.
  • A team player who is self-motivated, accountable, organized with great attention to detail, and the ability to multitask.
Preferred Qualifications
  • Experience with issue tracking systems, preferably Remedy.
  • Experience with Finance/accounting business applications.
  • Experience with a data integration tool such as Dell Boomi.
Required Licenses/Certifications
Special Physical and Mental Requirements
Position/Schedule Requirements On-call occasionally, Overtime occasionally, Weekend work occasionally
Position Attributes
Stimulus/ARRA Funded No
Quick Link

Contact Information

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Applicant Documents

Required Documents
  1. Curriculum Vitae / Resume
  2. Cover Letter
Optional Documents

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please select the response below that best describes your experience/education for the Applications Analyst-Advanced position
    • Doctorate or Master’s degree in Computer Science, Computer Information Systems, Computer Engineering, Math, or Engineering or related technical degree from an appropriately accredited institution.
    • Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math, or Engineering or related technical degree from an appropriately accredited institution and two years of experience in business app consulting or development.
    • Bachelor's degree and some computer coursework from an appropriately accredited institution and three years of experience in business application consulting or development.
    • Associate's degree in Computer Programming and three years of experience in application consulting or development.
    • A combination of post high school education and/or related experience to equal seven years.
    • None of the above.
  2. * Do you have J2EE application development experience?
    • Yes
    • No
  3. * Do you have SQL development experience?
    • Yes
    • No
  4. * Please specify the experience you've had (if any) with the following application servers: Glassfish, JBoss, Weblogic or Websphere.

    (Open Ended Question)

  5. * Do you have experience developing Finance/accounting business applications?
    • Yes
    • No